Saturday, December 23, 2023

“Ghost Workers” in the Nigeria's Over-Bloated Civil Service

 


Corruption, along with the prevalence of ghost workers and an over-bloated workforce, drains financial resources and reduces the efficiency of public service delivery in Nigeria.

Nigeria's civil service, a crucial component of the country's governance structure, has long been burdened by inefficiencies and systemic challenges that have significant repercussions on its economic and social fabric. Among the most pressing issues is the problem of an over-bloated workforce, particularly the prevalence of ghost workers – a situation that not only drains financial resources but also undermines the efficiency and effectiveness of public service delivery.

The ghost worker phenomenon in Nigeria is not a new problem, but its persistence and scale have brought it to the forefront of national discourse. Ghost workers are fictitious individuals who are listed on government payrolls, allowing corrupt officials to divert public funds. This practice has severe implications for the country's financial stability. For instance, a report by the Nigerian Senate in 2016 highlighted the enormity of this issue, uncovering that the government was paying salaries to over 23,000 non-existent employees, costing Nigeria around 10 billion (approximately $8.3 million) every month. This staggering figure was further compounded in a 2018 report by the Integrated Personnel and Payroll Information System (IPPIS), which identified over 80,000 ghost workers, translating to an annual loss of about 128 billion.

The impact of this financial drain is manifold. On the one hand, it depletes funds that could have been allocated to critical areas such as healthcare, education, and infrastructure development. On the other hand, it contributes to the inefficiency of the civil service, as resources meant for the development and training of actual employees are misappropriated. This misallocation of resources is one of the contributing factors to the lackluster performance of various government agencies in service delivery.

Addressing this issue is complex, particularly given Nigeria's experience with technological solutions in governance. Proposals to implement modern systems like biometric verification for personnel management have been met with skepticism. This skepticism is rooted in past experiences, such as the manipulation of the Result Viewing Portal (IReV) technology by the Independent National Electoral Commission (INEC) during the 2023 presidential election. Such incidents erode public trust in the government's ability to implement technology-based solutions without manipulation or corruption. In addition, the problem of an over-bloated civil service is compounded by the existence of numerous federal agencies with overlapping functions. This redundancy not only leads to inefficiency but also contributes to the unnecessary expansion of the civil service. The operation of multiple agencies with similar mandates results in a duplication of efforts and a waste of resources, further straining the country's limited financial resources. Calls for agency mergers and the scrapping of redundant entities have been growing louder, suggesting a need for a thorough review and rationalization of the functions and mandates of these agencies.

The Road to Reform

The journey towards reforming Nigeria's civil service is intricate and multi-faceted, demanding a concerted effort that addresses the root causes of its inefficiencies. The deeply entrenched problems of ghost workers, corruption,  technological shortcomings, and bureaucratic redundancy have created a labyrinth of challenges that hinder the nation's progress. To navigate this complex terrain, a comprehensive strategy is essential, one that incorporates technological innovation, fosters transparency and accountability, and restructures the civil service strategically.

Embracing technological innovation is a critical first step. Modernizing the civil service through technology, particularly in personnel management, is imperative. Implementing systems like biometric verification can significantly reduce the incidence of ghost workers. However, the success of such technologies hinges on their integrity and the trust they inspire among the populace. Lessons must be learned from past experiences, such as the 2023 electoral commission’s manipulation of technology, to ensure that new systems are tamper-proof and reliable. This requires not only state-of-the-art technology but also robust safeguards and transparent operational protocols.

Equally crucial is the cultivation of a culture of transparency and accountability within the civil service. The issue of ghost workers and the misappropriation of funds is a glaring symptom of a deeper malaise – a lack of accountability. To combat this, stringent measures must be put in place. These could include regular audits, the establishment of independent oversight bodies, and the implementation of strict penalties for corruption. Moreover, creating channels for public reporting and whistleblower protection can encourage the exposure and correction of malpractices.

The redundancy and overlap of functions across various government agencies call for a strategic restructuring of the civil service. This involves a thorough evaluation of all agencies to identify areas of overlap and inefficiency. The consolidation of agencies with similar functions, or the elimination of redundant ones, could streamline operations, reduce costs, and improve service delivery. Such restructuring should be guided by a clear understanding of each agency’s role and the overall objectives of the civil service.

Beyond these measures, there is a need to shift towards a merit-based civil service system. This means ensuring that recruitment, promotion, and rewards within the civil service are based on merit, competence, and performance. A meritocratic system not only enhances efficiency but also boosts morale among civil servants, leading to better service delivery.

Public engagement and sensitization are equally vital in this reform process. The Nigerian populace must be informed about the changes being implemented and the reasons behind them. Public support and understanding can greatly facilitate the reform process, ensuring smoother implementation and sustainability.

The fundamental lesson here is that by integrating technological innovation with a commitment to transparency and accountability, strategically restructuring the civil service, promoting a meritocratic system, and engaging the public, Nigeria can construct a more efficient, transparent, and effective civil service. Such reforms are not just about improving administrative efficiency; they are critical for enhancing the nation's economic stability and reducing poverty. The road to reform is undoubtedly challenging, but it is a path that Nigeria must embark on to realize its full potential as a nation.

 

 

 

 

 

 

 

Notes

Agbaje, W. H., & Igbekoyi, O. E. (2018). Payroll Fraud and Profit Performance: An Assessment of Small and Medium Enterprises (SME’s) in Nigeria. Research Journal of Finance and Accounting, 9(6), 85-93. Retrieved 12 23, 2023, from https://iiste.org/journals/index.php/rjfa/article/view/41575

Elechi, P. (2019). Improved Ghost Worker Fraud Detection System Using Artificial Neural Network. Retrieved 12 23, 2023, from https://jeeeccs.net/index.php/journal/article/view/124/98

Faboyede, O. S., Mukoro, D. O., & Oyewo, B. (2013). The Roles of Forensic Accounting in Vision 2020 Goals Delivery via Public Sector Competitiveness: A Focus on Nigeria. Retrieved 12 23, 2023, from http://eprints.covenantuniversity.edu.ng/4517

Peters, E. O. (2019). Accounting Systems and Ghost Workers Syndrome in Nigeria. International Journal of Social Sciences and Humanities Review, 9(1). Retrieved 12 23, 2023, from http://ijsshr.com/journal/index.php/ijsshr/article/view/481

Revenue Mobilization Allocation and Fiscal Commission. (2019). Reducing Cost of Governance. Retrieved from The Presidency - RMAFC: https://rmafc.gov.ng/2019/11/reducing-cost-of-governance/

 

 

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